Nick Clegg, the company's vice-president of policy and public affairs, wrote to Facebook employees in a memo Friday that "social media has had a big impact on society in recent years, and Facebook is often a place where much of this debate plays out".This file photo taken on October 5, 2020, shows logos of US social networks Facebook, Instagram and mobile messaging service WhatsApp on the screens of a smartphone and a tablet in Toulouse, southwestern France. The Journal's stories, called The Facebook Files, painted a picture of a company focused on growth and its own interests over the public good.įacebook has tried to play down the research.
It also showed that the company was aware that Instagram can harm teenage girls' mental health. She had also anonymously filed complaints with federal law enforcement alleging Facebook's own research shows how it magnifies hate and misinformation and leads to increased polarisation. Ms Haugen went public on CBS's 60 Minutes program on Sunday and is scheduled to testify before a Senate subcommittee on Tuesday local time. Whistleblower claimsįacebook was already in the throes of a separate major crisis after whistleblower Frances Haugen, a former Facebook product manager, provided The Wall Street Journal with internal documents that exposed the company's awareness of harms caused by its products and decisions. "If your game isn't running as usual please note that there's been an issue with Facebook login servers and the moment this gets fixed all will be back to normal," puzzle game app Match Masters said on its Twitter account. Several users using their Facebook credentials to log in to third-party apps such as Pokemon Go and Match Masters were also facing issues.
Why is instagram facebook and whatsapp down how to#
"They don't know how to contact the people in their lives without it," she said.įacebook has experienced similar widespread outages with its suite of apps this year in March and July. So many people are reliant on Facebook, WhatsApp or Instagram as a primary mode of communication that losing access for so long can make them vulnerable to criminals taking advantage of the outage, said Rachel Tobac, a hacker and chief executive of SocialProof Security. 'They don't know how to contact the people in their lives without it' Shares of Facebook, which has nearly 2 billion daily active users, fell 4.9 per cent on Monday in the US, amid a broader selloff in technology stocks.
The estimates were based on total Facebook and Instagram ad spending from major advertising agencies during January to August this year. The social media giant, which is the second-largest digital advertising platform in the world, was losing about $US545,000 ($747,000) in US ad revenue per hour during the outage, according to estimates from ad measurement firm Standard Media Index. Multiple employees said they had not been told what had gone wrong. One Facebook employee told Reuters that all internal tools were down. It is normal for websites and apps to suffer outages, though one on a global scale is rare.įacebook's response was made much more difficult because employees lost access to some of their own tools in the shutdown, people tracking the matter said. Mike Schroepfer, Facebook's outgoing chief technology officer, tweeted that while Facebook services were coming back online it "may take some time to get to 100 per cent". Six hours later, about 8:45am AEDT, Facebook, WhatsApp and Instagram users began to regain partial access to the social media app. Website monitoring group Downdetector said it was the largest such failure it had ever seen, with 10.6 million problem reports globally. "We're aware that some people are having trouble accessing our apps and products," the official Twitter accounts said. The social media giants confirmed the outage, which began around 2:45am AEDT, with messages posted to Twitter early on Tuesday. Sorry for the disruption today - I know how much you rely on our services to stay connected with the people you care about." Facebook apologised but did not immediately explain what caused the failure.įacebook founder and CEO Mark Zuckerberg posted an apology on his personal Facebook page, reading: "Facebook, Instagram, WhatsApp and Messenger are coming back online now.
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